Set Up & Getting Started
Get your Carv 2 sensors set up and running!
Last updated 3 months ago
Setting up Carv
Charge your sensors. Fully charging your sensors will take 4-5 hours, but may take longer depending on factors such as voltage and temperature.
Head to the App or Google Play store and download the Carv app. Create an account and go to the Training tab to watch some pre-season training videos, technique tear downs, or take a look at the sample activity in the You tab in the Activity section.
Pair your Carv sensors using the Carv app. Head to Ski > Set Up, or More > Set Up to pair. You will need to allow the Carv app access to bluetooth, and be near your Carv sensors.
Update your Firmware. This will allow the correct battery % to show in the Carv app.
For first timers, tap through the Confirm Sensor Position section of the app. With Carv 2 you can clip your sensors onto your power strap and you're ready to hit the slopes! We recommend clipping the sensors to the front and outside of your ski boots.
If you don’t have a power strap, loop your Carv sensors through your carry-straps and clip them through the top section your top buckle. Alternatively, you may wish to buy a power strap. You can remove the grip off the back of your sensors if you need more room!
Your Carv Pass code will have been emailed to the address used to purchase Carv after checkout. This will link your pass to your account. Your Pass will then automatically activate on your first ski day.
Note: If it is your first time on the Carv App, you’ll need to pair your sensors BEFORE being able to attach a Carv Pass
Connecting to Carv
Once you're ready to hit the slopes, make sure your sensors are charged and paired. You can pair your Carv Sensors using the Carv app. Head to Ski > Set Up, or More > Set Up to pair. You only need to pair your sensors once. Your phone will need to be close to your sensors.
When you open the app, if your sensors are nearby, they should automatically connect. You'll see a green tick next to the sensor icons in the Ski tab when you're connected.
If you are unable to pair sensors when you have previously been able to do so, please try heading to Set Up > Settings (cog in the top right hand corner) and click “Forget Sensors” before trying again. If this still doesn’t work please contact support.
Charging times
There are several factors that affect the rate of charge including voltage and temperature. On average it should take approximately 4-5 hours for the light to turn green, however, the first charge may take longer. They may charge at different rates.
If your Sensors or Battery Packs do not last this long, please get in touch with us.
You may see bars in your Carv App rather than percentages to depict your battery life. Each bar represents 20% charge.
What do Carv’s lights mean?
Turning off Carv
Contact us
If you run into any problems while setting up or using your Carv 2, the Carv app offers in-app support.
You can also reach out to our support team via email or over the phone. See Contacting Our Team for more information.