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Using Carv

Set Up & Getting Started

Get your Carv Pro sensors set up and running!

Last updated About 2 months ago

Setting up Carv Pro

  1. Charge your sensors. Fully charging your sensors will take 4-5 hours, but may take longer depending on factors such as voltage and temperature.

  2. Head to the App or Google Play store and download the Carv app. Create an account and go to the Training tab to watch some pre-season training videos, technique tear downs, or take a look at the sample activity in the You tab in the Activity section.

  3. Pair your Carv sensors using the Carv app. Head to Ski > Set Up, or More > Set Up to pair. You will need to allow the Carv app access to bluetooth, and be near your Carv sensors.

  4. Update your Firmware. This will allow the correct battery % to show in the Carv app.

  5. For first timers, tap through the Confirm Sensor Position section of the app. With Carv 2 you can clip your sensors onto your power strap and you're ready to hit the slopes! We recommend clipping the sensors to the front and outside of your ski boots.

    If you don’t have a power strap, loop your Carv sensors through your carry-straps and clip them through the top section your top buckle. Alternatively, you may wish to buy a power strap. You can remove the grip off the back of your sensors if you need more room!

  6. Your Carv Pass code will have been emailed to the address used to purchase Carv after checkout. This will link your pass to your account. Your Pass will then automatically activate on your first ski day.

    Note: If it is your first time on the Carv App, you’ll need to pair your sensors BEFORE being able to attach a Carv Pass

Connecting to Carv Pro

Once you're ready to hit the slopes, make sure your sensors are charged and paired. You can pair your Carv Sensors using the Carv app. Head to Ski > Set Up, or More > Set Up to pair. You only need to pair your sensors once. Your phone will need to be close to your sensors.

When you open the app, if your sensors are nearby, they should automatically connect. You'll see a green tick next to the sensor icons in the Ski tab when you're connected.

If you are unable to pair sensors when you have previously been able to do so, please try heading to Set Up > Settings (cog in the top right hand corner) and click “Forget Sensors” before trying again. If this still doesn’t work please contact support.

Charging times

There are several factors that affect the rate of charge including voltage and temperature. On average it should take approximately 4-5 hours for the light to turn green, however, the first charge may take longer. They may charge at different rates.

Battery Packs should last for three consecutive days after a full charge.

Sensors should last four to five consecutive days after a full charge.

If your Sensors or Battery Packs do not last this long, please get in touch with us.

You may see bars in your Carv App rather than percentages to depict your battery life. Each bar represents 20% charge.

What do Carv’s lights mean?

The Carv logo on each Battery Pack lights up to indicate the following:

(While charging) Solid Red = Needs more charging
(While charging) Solid Green = Charged to 80%+
(While charging) Flashing Red = Charging issue, contact customer success
Solid Blue = Firmware update in progress

Intermittent Blue Flash = Battery Pack is successfully paired to the phone via bluetooth

If paired, there will be an intermittent blue flash overlaying any solid colour.

If you are having issues with your Battery Packs please see our article on Troubleshooting: Carv 1.


The ‘/’ light on each Sensor lights up to indicate the following:

(While charging) Pulsing Amber = Sensor is charging
(While charging) Solid Green = Sensor is 80-100% charged
Pulsing White = Sensor is found and ready to pair
Solid White = Firmware update in progress
Intermittent White Flash = Sensor is successfully paired

If paired, there will be an intermittent white flash overlaying any colour. To stop flashing, force close the Carv app.


Turning off Carv

To save battery between ski sessions, your Carv Battery Packs will go to sleep if left unplugged for 60 minutes or more, or if the app is closed. This will stop the battery packs from flashing. If you would like to stop the flashing whilst using the app, you can unpair your battery packs.

You do not need to turn off Carv to store it. Carv will automatically deep sleep (to protect battery health) if it is left unused for more than 7 days. To wake from deep sleep, simply plug in to charge before you next go skiing.

The Battery Packs can be woken up at any time by plugging the Inserts into the Battery Packs again. To wake from deep sleep, simply plug in to charge before you next go skiing.

To save battery between ski sessions, your Carv Sensors will disconnect when the app is completely closed. This will stop the Sensors from flashing. If you would like to save battery, or stop the sensors from flashing whilst using the app, you can unpair your sensors by clicking the cog in the top right hand corner of the setup, and ‘Unpair’. The Sensors will repair automatically when you open the Carv app.

If you would like to deep sleep your Sensors to preserve battery life, click the cog in the top right hand corner of the setup, then ‘Store Sensors’ > ‘Enable Deep Sleep’. We would recommend doing this if you are leaving several days between using your sensors, or if you want to use the app without the sensors losing charge.

To wake from deep sleep, simply plug in to charge before you next go skiing.

Contact us

If you run into any problems while setting up or using your Carv 2, the Carv app offers in-app support.

You can also reach out to our support team via email or over the phone. See Contacting Our Team for more information.

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