Phone Compatibility

Information on phone compatibility for iOS and Android

Last updated 2 months ago

iPhone

Carv is compatible with any iPhone running iOS 17.0 or later. To ensure the best app performance and Bluetooth reliability, please keep your device updated to the latest available iOS version.

Please note that older devices, such as the iPhone 5S, have shown an increase in issues and reduced app stability.

Android

Carv requires Android 9.0 or higher, and your phone must support Bluetooth 4.2 or above. Additionally, your device must have Google Play services installed, as Carv is exclusively available via the Google Play Store.

For the best skiing experience, we highly recommend selecting a phone equipped with a barometer, as this significantly improves altitude accuracy and tracking precision.

We analysed data from thousands of skiing sessions during the 2024-2025 season. The following are common types of compatibility challenges we observed:

Phones to avoid

The following phone models and series exhibited significant compatibility issues in our tests, including severe Bluetooth disruptions, GPS inaccuracies, and excessive battery optimisation issues:

Brand

Series / Models

Huawei

View series, Mate 20 / 30 / 40 / 50

Xiaomi

Poco F3, Poco F4, Poco X4

OnePlus

Nord CE, Nord 2T, Nord N10, Nord N20

OPPO

Find X2, X2 Pro, X3 Pro

Ulefone

Armor 7, Armor 8, Armor 9, Armor X5

Samsung

Galaxy A70, Galaxy A15

Cat

Galaxy

Motorola

Edge 50 Neo

This list is based on real-world data collected during the 2024-2025 ski season.

Most popular Android phones for Carv users

The following phones have been most frequently chosen by Carv users during the 2024-2025 ski season. We cross-referenced popularity with performance metrics:

Manufacturer

Series

Models

Samsung

Galaxy S Series

Galaxy S9, S10, S21, S22, S23

Samsung

Galaxy Z Series

Galaxy Z Fold4, Galaxy Z Flip4

Samsung

Galaxy Note Series

Galaxy Note 10

Samsung

Galaxy A Series

Galaxy A71

Google

Pixel Series

Pixel 6, 6a, 6 Pro, 7, 7 Pro, 8 Pro

OnePlus

OnePlus Series

OnePlus 9

Huawei

P Series

Huawei P20 Pro

Xiaomi

Redmi Note Series

Redmi Note 9 Pro, Redmi Note 10 Pro

Xiaomi

Poco Series

Poco X3 Pro

Motorola

Moto G Series

Moto G Power (2021)

Sony

Xperia Series

Xperia 1 II, Xperia 5 II, Xperia 5

Top Tips!

  • Regularly update your phone to the latest available software version.

  • Disable battery optimisation specifically for the Carv app.

  • Ensure GPS and Bluetooth permissions are fully enabled.

  • Lock the Carv app during sessions to prevent unexpected shutdowns.

Note: The compatibility recommendations provided are based on data from thousands of skiing sessions collected during the 2024-2025 ski season. Individual device performance may vary due to software updates or hardware revisions. For specific device compatibility questions or assistance, please contact support.

Contact us

If you run into any problems while setting up or using your Carv 2, the Carv app offers in-app support.

The Carv app is the fastest way for us to help you as we are able to review your session data immediately.

You can also reach out to our support team via email or over the phone. See Contacting Our Team