Information Missing From Carv Map
Solutions for any issues you may be experiencing on the Carv Map.
Last updated About 2 months ago
Data missing from the Carv map
If you’re missing resort data from your Carv Map, it may be that you need to update it. Carv pulls its data in from Open Ski Map (OSM), which is editable by the public. We then import this data into the Carv app. So, if it’s not in Open Ski Map, it won’t be in the Carv app.
To Make A Map Edit head to Open Street Map, click on edit in the top left hand corner, and log in/ sign up. Then follow the relevant instructions below for the edit you’d like to make…
We now bring in OSM updates about once a month, and the changes should be reflected in the next Carv app release after that. So, your changes will not appear in the app right away.
Contact us
If you run into any problems while setting up or using your Carv 2, the Carv app offers in-app support.
The Carv app is the fastest way for us to help you as we are able to review your session data immediately.
You can also reach out to our support team via email or over the phone. See Contacting Our Team